Calling Can Still Beat The Web

Many of us have become complete creatures of the digital age in which we live. Wondering how your team is doing in tonight’s game?  Check the score online.  What is the weather forecast for tomorrow?  Check it out online.  Need a hotel reservation?  Get the best deal online.  Maybe, but maybe not.

We may need to keep those phone books after all.  A member recently reported booking a hotel at a national chain for a weekend visit to wine country in California.  She went online and saw a price she assumed was the best available price. However, before she registered she called the hotel to determine which sections of the hotel had recently been remodeled.

While getting her question answered she inquired about the price for her preferred room and received a price much lower than the quote on the company’s website.  Fully 20% lower!

With price being more important than ever it can pay to place a call to make sure management doesn’t have better deals than the ones posted online.